Hannah Murdoch
Online Team Leader at Morrisons
Key Details:
| Current industry | Retail |
|---|---|
| School attended | Newbridge House PRU |
| College/training attended | Kendal College |
| Year completed GCSEs | 2012 |
| Favourite lessons at school | Hospitality, Health & Social Care, PE |
Q&A
— Give a short overview of your career journey after school
When I left year 11 I studied Hairdressing at College but realised this wasn't something I wanted to do as a career. After college I worked as a cleaner and then I then worked in Hospitality, doing bar work and got the opportunity to run my own bar, aged 21. I learnt a lot of new skills but didn't want to continue working in Hospitality, I then moved into Retail. I have been with my current employer for nearly 7 years. I started as a Customer Assistant and then in my 4th year I was approached to be an Online Team Leader.
— What do you love about your job?
I love everything about my job. There is so much going on, every day is different with different challenges to deal with but I am really passionate of fulfilling my role and delivering outstanding customer service.
— What piece of advice would you give to young people about finding their best next step?
Don't be shy to try something different, it might be the making of you. I didn't like school and didn't have a clue what my future looked like but here I am now and life is what YOU want to make of it.
— What three essential skills do you think have helped you to be successful in your job?
Listening, Problem Solving, Teamwork.
— What advice would you give to someone considering working in your industry?
Don't rule out Retail until you have tried it. There are so many career opportunities and a wide range of job roles. There are numerous training courses you can do to help your personal development.
— What is the best piece of advice you have been given that has helped you on your career journey?
Accept constructive criticism because you can reflect on the feedback and do things better next time, this is really important when you are at school and in work.